Insurers

CoverGo is the way forward for insurers looking to go digital and overcome legacy.

Insurers today are navigating a complex landscape as they strive to achieve business goals amidst challenges that come from multiple sides. Their primary aim is to enhance operational efficiency through digital transformation, leveraging technology to streamline administrative processes, product building, claims processing, customer interactions and other important areas. The question of how to get there lies in deciding what an insurer is looking for and selecting the right tool that shuttles this transformation across their organization.

I am looking to:

Whether you need a full core system replacement or simply solve one of your key pain points, CoverGo is your solution.

Fully replace my core

If you need a full core insurance system replaced, either due to the unsustainability of your legacy system or because you need a greenfield system, CoverGo is your solution. An out-of the-box, end-to-end, modern, no-code, API-driven, SaaS core insurance system that does it all, and for all product lines, ensuring you run the entirety of your business efficiently and sustainably.

Launch a new product, fast

You want to launch a new product you know the market will love, but it still takes you and your IT team 6+ months to be done. CoverGo's patented no-code product builder enables you to build and launch (and sell) products in hours, without even involving the IT team. Stay ahead of the competition with CoverGo's product and distribution modules.

Make claims more efficient

Are your claim teams overwhelmed with paperwork and manual processes? Is fraud, waste and abuse still rampant? Are your customers (and staff alike) demanding more transparency and faster claims settling? CoverGo's claims modules enable you to make all this digital: automated processes, lower turnaround times and errors, considerable cost savings and improved experience, all key to making your claims more profitable, and enjoyable.

Help frontline sales do better

Empower your sales team, agents, and brokers with the tools they need to close more deals and keep customers satisfied. CoverGo offers a fully configurable digital proposal and quoting management system, seamless quote-bind-issue and straight through processing, and user-friendly white label portals for faster and transparent customer onboarding and servicing. These tools and modules accelerate sales cycles, retain sales staff, and drive revenue growth.

Reach new customers

Are you eager to reach new customers through innovative channels or target the millennial demographic but feel hindered by your current systems and high acquisition costs, we've got you covered. Our digital distribution modules and comprehensive set of open insurance APIs empower you to create bespoke products that resonate with your customers and market them through the digital channels they frequent. From embedded and parametric insurance to micro-insurance and emerging trends, CoverGo makes it all possible.

Set the stage for innovation

Embrace CoverGo as your modern backbone, paving the way for innovation and future readiness. The platform's contemporary architecture, flexibility, and comprehensive features empower you to adapt swiftly to changing market dynamics. With CoverGo as your foundation, your business can finally foster an environment conducive to groundbreaking innovations, ensuring your relevance and competitiveness in the evolving landscape of the insurance industry.

Launch a digital insurance branch or line

Want to open a digital insurance branch or launch a totally new insurance business line and need a new, fast to implement, modern and/or lightweight system to do so? CoverGo is your off-the-shelf platform of choice, offering end-to-end features in a low-risk, low-cost manner, so you can make your new business idea or strategy a reality right away. CoverGo can run as a standalone or be integrated with your existing system.

Enhance the customer experience

Today's customers expect their insurance interactions to be digital and seamless, simplifying their lives. With CoverGo, you get access to the tools, features, and integrations necessary to deliver your products and services through your customers' preferred digital channels. Our modern UX and UI ensure that your users enjoy the best possible experience in today's digital landscape.

Everybody is happy

CoverGo understands that a digital transformation project in insurance does involve a lot of stakeholders. Our platform and implementation approach ensure that all teams benefit from smooth, tangible and seamless improvements along the way.

Product developer

CoverGo’s patented no-code product builder empowers product developers to build and launch products at record speed without relying on the IT department. An easy-to-use tool that guarantees you the ability to innovate and build products the market really wants.

Claims handler

CoverGo’s claims module enables claims handlers to work more efficiently by automating processes, leading to a seamless digital experience. Say goodbye to paperwork and manual processes, resulting in faster claims adjudication and a reduction in human errors, fraud, waste, and abuse.

Business owner

The insurance market is competitive, and margins are tight. Business owners choose CoverGo for its low-cost and low-risk solution, which enables rapid business results. These results include increases in sales, reductions in operation and IT maintenance costs, and decreases in fraud, waste, and abuse – all key factors in running a profitable business.

Strategy team

As an end-to-end, API-driven platform for all product lines, CoverGo offers key reporting features and ensures seamless data flow. This provides strategists with the visibility and oversight needed to define accurate data-driven strategies for their markets.

Sales agent/broker

Sales staff, from agents to brokers, perform better when using CoverGo’s robust digital proposal and quotation tools, as well as user-friendly white-label portals. Customers demand speed and transparency, both of which are enabled by CoverGo, ultimately resulting in increased sales and happier customers.

Digital transformation

Success in digital transformation is defined by solutions that not only generate a positive business impact but are also enjoyable for both staff and customers to use. Change management support and on-time delivery, coupled with no vendor lock-in, are key factors contributing to the strong track record of CoverGo projects globally.

IT manager

CoverGo is an IT team’s dream to work with. Built using the most modern technology, it is fully configurable, flexible, and provides full access and documentation to its comprehensive set of open APIs. This empowers IT teams to configure, integrate, and/or build around the platform without relying on CoverGo teams.

Legal and compliance

CoverGo is a platform designed exclusively for insurance. It can be fully configured to meet the compliance needs of every market and company policy. Additionally, CoverGo is ISO 27001 certified, ensuring strict compliance with data security and processes.

Project managers

CoverGo strives to make it easy for project managers and internal champions to lead their projects effectively, providing them with all the necessary resources to keep things moving forward. Ultimately, our goal is to ensure projects are completed within budgets and timelines.

Procurement team

CoverGo offers a transparent pricing structure and flexible SaaS contracting terms, enabling each insurer to tailor a solution to match their own business model, revenue targets, and market. It is a low-risk solution that offers the most value compared to the competition.

Customer

In the end, it’s all about making the customer happy. Insurers using CoverGo all experience an increase in customer satisfaction thanks to seamless digital journeys, offering more transparency, instant quotes and policy issuance, faster claims adjudication and much more.

Insurers using CoverGo, in parts or in full.

All case studies

Bupa

Bupa has adopted CoverGo as its new health insurance system in order to accelerate customer onboarding, launch customized products in record time, increase sales through new channels, and improve the user experience for all health insurance stakeholders.

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AXA

AXA has adopted the CoverGo for Health platform, specifically integrating the Claims module into their existing ecosystem, leveraging CoverGo’s modular architecture.

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MSIG

MSIG has implemented CoverGo’s no-code technology to build & launch MediGo, a new end-to-end system, designed to manage all aspects of their health insurance business.

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What our clients are saying

We are excited to partner with CoverGo to build and launch MediGo. This latest step in MSIG Hong Kong’s digital transformation puts our customers first and improves the experience of our medical system at every touch-point. Through this collaboration, starting with Group Medical, our health insurance customers will be able to use their online portals to do everything from finding a doctor and submitting claims, to checking the status of their benefits, all in one place.

Philip Kent, Chief Executive Officer of MSIG Hong Kong

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