Johnson Varughese, CEO of Walaa, Dr. Sukumara Prakash, Chief Health & Life Insurance Officer of Walaa, Tomas Holub, CEO & Founder of CoverGo, George Majdalani, Managing Director, ME&A of CoverGo
Saudi Arabia, December 2025 – Walaa, a leading insurer in Saudi Arabia, has officially gone live with CoverGo’s next-gen, health insurance platform, to power a fully digital, health claims insurance journey for its customers, providers, and internal teams.
Launching a new health insurance claims platform to enable absorbing claims administration functions in-house is a key component to drive Walaa’s rapid growth strategy for its health book of business. The enhanced digital and automated claims processes achieved through the platform will help Walaa to reduce its costs and mitigate healthcare inflation risks, while improving customer experience.
CoverGo’s AI capabilities, modular API architecture, and robust integration capabilities will also enable Walaa to blend into the Saudi’s health insurance ecosystem, while setting the stage for future automation and scaling into a full-fledged health core insurance platform.
This launch further reinforces CoverGo’s position as the go-to platform for health insurers globally looking to modernize legacy systems and deliver differentiated digital experiences at scale.
“Digital transformation is a key priority for Walaa, and our collaboration with CoverGo is a major milestone in that journey,” said Johnson Varughese, CEO of Walaa. “The platform allows us to be more agile in our delivery, more efficient operationally, and most importantly, more responsive to the evolving needs of our customers.”
“We’re proud to partner with Walaa to deliver a truly end-to-end digital experience for health insurance,” said Tomas Holub, CEO of CoverGo. “Walaa has shown a clear commitment to digitizing and streamlining its health insurance ecosystem in an efficient and scalable way using CoverGo’s next-gen insurance platform. We look forward to growing our collaboration with Walaa as our strategic partner for the Middle East expansion.”
About Walaa
Walaa is a leading insurance and reinsurance company in the Kingdom of Saudi Arabia, based in Al-Khobar. Walaa continues its mission to provide Shariyah-compliant products in all sectors and to all cross-sections of society. Walaa has been assigned an A3 Rating by Moody’s with a ‘stable’ outlook and A- Rating by S&P Global Ratings with a ‘negative’ outlook. To learn more, visit www.walaa.com.
Media contact
Walaa
Name: Investor Relations
Email: investors@walaa.com
About CoverGo
CoverGo is the leading global no-code, AI insurance platform for health, life, and P&C, enabling insurance companies to transform digitally in the most flexible, scalable, and cost-effective way. Growing number of insurance companies, and emerging insurtechs across the globe adopt CoverGo to build and launch all types of insurance products within days, develop omni-channel distribution, and digitize policy admin and claims. CoverGo’s clients include AXA, Bupa, Sun Life, MSIG (MS&AD), Dai-ichi Life, and many others. To learn more, visit www.covergo.com.
To learn more, visit https://covergo.com/
Media contact
CoverGo
Name: Anna Salda
Email: anna.salda@covergo.com