AXA adopts the CoverGo platform to enhance health claims processes and elevate customer experience

Claude Seigne, CEO of AXA Thailand General Insurance, and Tomas Holub, Founder & CEO, CoverGo

SINGAPORE, May 23 – AXA, a leader in insurance and asset management, and CoverGo, the leading global no-code insurance SaaS core platform for health, are collaborating to improve AXA’s health insurance ecosystem in Thailand. The partnership harnesses advanced technology to enhance and expand the utilization of technology within the health insurance system and related products, resulting in optimal efficiency.

Mr. Claude Seigne, the CEO of AXA Thailand General Insurance said, “This collaboration is a pivotal strategy for AXA. It helps streamline and expedite the coordination process with hospitals, significantly reducing the time required to handle various documents for quicker and higher-quality treatment for individuals in need. This partnership further solidifies AXA’s global leadership in the insurance industry by continuously offering the finest products and services to our valued customers.”

CoverGo’s platform will improve the efficiency of AXA’s health insurance services, providing customers and AXA network partners with a better experience. Its modular architecture provides insurers with flexibility within existing systems, and can also be easily scaled into a full-fledged health core insurance system. Furthermore, its claims module enables digital claims submission and adjudication, resulting in faster payment. The platform’s digital claims handling and processing will also reduce fraud, waste, and abuse, and create opportunities for up-selling and cross-selling various AXA products.

Tomas Holub, Founder & CEO of CoverGo said: “We are delighted to assist AXA on their journey towards digital transformation. AXA has shown a clear commitment to digitizing and streamlining its health insurance ecosystem in an efficient and scalable way using CoverGo’s cutting-edge no-code insurance platform. It’s also a validation of CoverGo’s health insurance capabilities, with leading health insurers across the globe adopting our platform. We look forward to growing our collaboration with AXA across many products and markets.”

About CoverGo

CoverGo is the leading global no-code insurance core platform for health, enabling insurance companies to transform digitally in the most flexible, scalable, and cost-effective way. Growing number of insurance companies, and emerging insurtechs across the globe adopt CoverGo to build and launch all types of insurance products within days, develop omni-channel distribution, and digitize policy admin and claims. CoverGo’s clients include AXA, Bupa, MSIG (MS&AD), Dai-ichi Life, DBS Bank, and many others. To learn more, visit

About AXA Insurance PCL

The AXA Group is a worldwide leader in insurance and asset management, with 149,000 employees serving 95 million clients in 50 countries and territories. AXA Thailand General Insurance was established in July 1998. We are committed to supporting our customers to achieve stability and prosperity through providing a comprehensive range of services in Retail (Motor, Home, Travel, Personal accident), Health (Individual and Group), and Commercial (Property, Construction, Marine, Liability). Our head office is located in Bangkok and we have 13 branch offices upcountry.

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