Policy Administration

Once your policy is issued, your business users can use our policy admin hub to manage clients, policies, members, and other processes in a completely digital way.

Client overview.

Get a 360 degree overview of your individual, group, and company clients with user-friendly interface.

Member movement.

Add new members, terminate policies, and reinstate members fluidly. Update health plans for members, and can issue SME/email notice to customer

Member information.

Access all standard policy endorsements out of the box. Update plan additions, T&Cs, policy holder, policy extension, and policy cancellation and can issue SME/email notice to customer.

Renewal management.

Get notified of upcoming renewals and remind both your business users and clients for a timely renewal process, and can issue SME/email notice to customer.

Endorsement management.

Add plan, update T&C, policy holder. Extend / cancel a policy and can issue SME/email notice to insured.

Document download.

Download all pertinent documents and document reports related to members and policies.

CoverGo’s Intelligent Document Processing AI Agent enhances Generali Hong Kong’s health claims automation